Corporate Collection Principles

Responsible financial management is critical to enabling the delivery of our core services. We must ensure that income is maximised that all arrears and debts are collected effectively for the benefit of residents and taxpayers.

We want to ensure that we pursue robust yet fair collection and enforcement action that takes into account the vulnerabilities of some residents and provides support to residents and businesses to prevent problematic debt wherever possible.

Our Corporate Collection Principles will be underpinned by a detailed Corporate Collection Policy.

You can download our Corporate Collection Principles below.