The latest information, advice and support on Coronavirus. Due to essential maintenance online Council Tax services will be unavailable Saturday 06 June 2020 between 5 pm and 9 pm. We apologise for any inconvenience this may cause. 

Cookies

In this section you will find information on what cookies may be set when you visit the Blaby District Council website and if necessary how to reject or delete those cookies.

How cookies work

Cookies are used in our web applications to keep track of your preferences, your logins, enabling the website to run efficiently and collecting data on how people use our website.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device as well as analysing your journey through the site, to help us improve your experience as a user.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using online services, to help us improve the website

This is done through small files known as cookies. They cannot be used to identify you personally.

A cookie is a small text file usually containing a random and unique identifier that is sent to your browser from a web server and then stored onto your computer's hard drive. They are used to store information about you on your computer.

How to control and delete cookies

Blaby District Council will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings.

We recommend that you allow the cookies we set by this website as they help us provide a better service. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options. Then add our domain to the list of websites you do not want to accept cookies from.

Under settings, you can also delete individual cookies or any cookies that your browser has stored. You can find more information on how to delete and control cookies at the About Cookies website.

Please be aware that restricting cookies may impact on the functionality of the Blaby District Council website.

Cookies we use

This is a list of the main cookies set by the Blaby District Council website, and what each is used for:

Cookie and name Expires Purpose
Google Analytics - _utma 2 years from being set or updated This cookie is used to distinguish users and sessions for analytical data reporting
Google Analytics - _utmb 30 minutes from being set or updated This cookie is used to determine new sessions and visits for analytical data reporting
Google Analytics - _utmz 6 months from being set or updated This cookie is used to store information on how the user reached BDC website and the traffic source, for example via a link or search engine for analytical data reporting
Google Analytics - _ga 2 years This cookie is used to distinguish users for analytical data reporting
Google Analytics - _gat 1 minute This cookie is used to throttle request rate on the website for analytical data reporting
Google Analytics - _gid 24 hours This cookie is used to distinguish users for analytical data reporting
My Blaby - PHPSESSID After every session The cookie is used to remember your address when using the location services on our website
Blaby.gov.uk - blabyCookieConsent 12 months The cookie is used to remember your decision to the cookie banner acceptance to prevent the same message appearing
Openstreetmap.org - _osm_totp_token 24 hours The cookie is used to operate the street map feature in MY Blaby location services
My Account - SESSfsauthsession After every session The cookie is used to tell if you are logged into your My Account, and will notify if you are logged in or not at the top of the page
Azure - ARRAffinity After every session The cookie is used to associate a user to an instance of Azure - this is the website host

Tracking users

We track how you use this site, but we don’t collect or store your personal information while you’re browsing.

We use Google Analytics to track:

  • what pages you visit
  • how long you use the site
  • how you got to the site and what links you clicked on

We don’t allow Google to share this data with anyone else.

Blocking Google Analytics

Some modern browsers make it possible to block the Google Analytics cookie from collecting data. This is done by installing the Google Analytics Opt-out Browser Add-on. Browsers that offer this are Internet Explorer v8 to v11, Google Chrome, Mozilla Firefox, Apple Safari and Opera. 

Fair processing notice

We do not rent, sell, or share personal information with third-party individuals or companies, except to provide products or services you have requested, when your permission has been given, or as required to by law.

Any personal information will only be disclosed for notified purposes to:

  • the courts, under the direction of a court order
  • our partners, strictly in accordance with agreed protocols, data protection agreements and security agreements
  • others, as detailed within our notification with the Information Commissioners Office

We are required by law to protect the public funds we administer. We may share information provided to us with other bodies that are responsible for auditing or administering public funds, to prevent and detect fraud

Last updated 15 May 2020
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