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Park and Pay by Phone

PaybyPhone is currently available for two of the car parks operated by Blaby District Council.  It will be available to use at all chargeable car parks, when the charging scheme is reintroduced. 

The system offers motorists an alternative means of payment to the existing pay and display machines by paying via your mobile phone from an account that accepts all major payment cards.  Clear information on how the system works is displayed via signs within the participating car parks, which are:-

  • Weavers Court, Narborough
  • Narborough Railway Station 

Good reasons to choose Park and PaybyPhone:-

  • No need to search for, or use the Pay and Display machine
  • No need to worry about having the correct change
  • No need to display a ticket in your vehicle
  • Optional reminders sent to your phone with the expiry time of your parking session*
  • No need to rush back to your vehicle - extend your parking session from your mobile*
  • No service charge to use the service

Each location has its own unique location number to be quoted when paying.

Location Number
Weavers Court, Narborough 804116
Narborough Railway Station 804115

 

PaybyPhone Features

Optional SMS reminders and receipts

Email receipts

VAT receipts

Countdown timer on app

The option to extend parking (within parking restrictions)

Access to PaybyPhone Customer Services team for any queries

Multiple card payments to manage business parking

 

 

Register for PaybyPhone

It is best to register for PaybyPhone before you first use it, you can also register when you park.

Register using one of the methods below:-

1) Register for PaybyPhone online at https://m2.paybyphone.co.uk/parking

2) Call 0116 228 0001 to register

3) Download the app to your device - available for iPhone, Android and Blackberry

PaybyPhone service charges

There is no charge for each transaction

*There are other optional charges for additional message alerts e.g. reminder to extend your parking session, receipts etc, these cost 10p for each message.

The option for these can be changed in the default settings.

How to pay

Once you've registered, you can pay in a number of ways.  If you don't have a smart phone you can call the automated payment line or text.

Mobile app

Download and register for PaybyPhone on your device.  Apps are available for iPhone, Android and Blackberry devices.

Mobile web

Visit the mobile web page at https://m2.paybyphone.co.uk/parking

Log in, then enter your parking requirements

Call the automated payment line (Touch Tone)

1.  Call the number 0116 228 0001 (also displayed on signage in the car park)

2.  Respond to the prompts

3.  Wait to hear that parking has started

You can use this method to register and pay for parking and extend existing sessions. 

Text

1.  Text 65565 with LOCATION (see the car park signage for LOCATION or the table above), DURATION (in hours) and the 3 digit security code from the back of the registered payment card

2.  Wait for text confirmation that parking has started

You do not need a smart phone to pay by Touch Tone or text.  The cost to use this method is your standard network charge.

Help and guidance

See a step by step guide on the PaybyPhone website.

You can watch a YouTube video on how to pay for parking with PaybyPhone on the PaybyPhone Youtube channel

PaybyPhone have a self-service support centre.  To use this service please visit support.paybyphone.co.uk

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Last updated 27 August 2020
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