Order Bulky Item Collection

If you are looking to dispose of unwanted household items, we offer a collection service from domestic properties within the district.

This service is not available for businesses. Please see our Trade Collections page for more information.

Large household items, such as furniture, electrical items and white goods, can be collected. A list of items together with the cost of collection is available below.

Collections can be made between Monday to Friday and payment can be made when making the booking (by debit and credit card).

Book a collection

Complete the online form below to book your collection. We will ask for your name, address, contact telephone number and a list of the items you would like to have collected. We will advise you of the cost and agree a collection date with you.

Cost for online bookings

  • 1 to 2 large items - £20.00 (minimum charge)
  • 3 to 4 large items - £28.00
  • 5 to 6 large items - £40.00

For bookings made via telephone, an additional administration charge of £2.00 will be applicable.

We no longer offer a cement bonded asbestos collection service but you can still take your asbestos to the County Council's Whetstone Tip.

We do not offer refunds on bookings £42 or under.

Collecting your items

On the day of collection please leave your collection outside, close to the front boundary of your property, adjacent to the public highway/footpath by 7:00am. Special arrangements can be made in exceptional circumstances for the elderly and anyone with a disability.

If items are not left on the front we reserve the right not to make the collection. Requests for refunds must be made within 14 days of payment, or prior to collection if less than 14 days. However, if the total value of the order is £42 or under, we will not offer a refund.

In order for us to collect, please ensure your items:

  • Are manageable by two people
  • Are not filled with other rubbish
  • Are easily accessible outside, at the front of your property and all together
  • Are the items as agreed and confirmed on your list will be removed. Any other items will not be taken
Items we collect
  • Baby equipment (pram/cot/car seat etc)
  • Bed/bedframe (including mattress, base and headboard)
  • Bedside cabinet
  • Bike
  • Bookcase
  • Chair
  • Chest of drawers
  • Child's car seat
  • Cooker
  • Cupboard (dismantled)
  • Deck chair
  • Desk
  • Dish washer
  • Dressing table
  • Fence panels/wooden posts
  • Fitness equipment
  • Fridge/freezer (empty)
  • Garden furniture
  • Ironing board
  • Lawn mower (push type)
  • Pushchair/pram
  • Sideboard
  • Small ladder
  • Sofa/armchair
  • Stool
  • Table
  • Table/standard lamp
  • Television
  • Tumble dryer
  • TV cabinet/unit
  • Vacuum cleaner
  • Wall unit (dismantled)
  • Wardrobe (dismantled)
  • Washing machine

This is not a full list. If your item is not on the list please contact us to discuss.

Items we can not collect
  • General builder’s waste and rubble
  • Pianos and organs
  • Garage doors
  • Large gates
  • Soil or stones
  • Tyres
  • Gas bottles
  • Window frames
  • Green houses
  • Boilers
  • Bagged waste (any items)
  • Construction waste, eg toilets, cisterns, baths, sinks, kitchen cabinets and shower cubicles (this list is not exhaustive)
  • Large quantities of garden waste (small amounts can be collected on your normal waste collection day)
  • Items which are too large to go into the vehicle (generally anything longer than 6ft or 1.8m) and
  • Items from commercial premises (businesses)

Other ways to dispose small items

MIND Charity have a furniture re-use shop and will take any unwanted items of furniture or help with house clearances. For more help or advice please contact Mind on 0116 278 0865.

Small electrical items can also be collected on your recycling collection day. Visit the Charity collections page for more information on how to make a free booking.

The Tip -You can take household waste and bulky items to the Household Waste Recycling Centre on Enderby Road, Whetstone. It is managed by Leicestershire County Council. Visit Leicestershire County Council website for more information, including opening times and permits.

Last updated 14 March 2019
Do you need to get in touch with us? Use our contact form.
A to Z of Council Services