Order Bulky Item Collection

If you are looking to dispose of unwanted household items, we offer a collection service from domestic properties within the district.

This service is not available for businesses. Please see our Business Collections page for more information.

Large household items, such as furniture, electrical items and white goods, can be collected. A list of items together with the cost of collection is available below.

Collections are zoned into villages and made between Monday to Friday and payment must be made when making the booking (by debit and credit card).

Book a collection

Complete the online form below to book your collection. We will ask for your name, address, contact telephone number and a list of the items you would like to have collected. We will advise you of the cost and agree on a collection date with you.

Cost for online bookings

  • 1 to 2 large items - £22.50 (minimum charge)
  • 3 to 4 large items - £31.25
  • 5 to 6 large items - £43.50

For bookings made via telephone, an additional administration charge of £2.50 will be applicable.

We no longer offer a cement-bonded asbestos collection service but you can still take your asbestos to the County Council's Whetstone Tip (a permit may be required). Our tip is managed by Leicestershire County Council. Please visit the Leicestershire County Council website for more information, including opening times and permits.

We do not offer refunds on bookings £42 or under.

Terms and conditions

On the day of the collection please leave your collection outside, close to the front boundary of your property, adjacent to the public highway/footpath by 7am. Special arrangements can be made in exceptional circumstances for the elderly and anyone with a disability in order to collect items from inside the house. Items collected under special arrangements must be collected from downstairs only.

If items are not left on the front we reserve the right not to make the collection. Requests for refunds must be made within 14 days of payment, or prior to collection if less than 14 days. However, if the total value of the order is £42 or under, we will not offer a refund.

In order for us to collect, please ensure your items:

  • Are manageable by two people
  • Are not filled with other rubbish
  • Are easily accessible outside, at the front of your property and all together
  • Are the items as agreed and confirmed on your list will be removed. Any other items will not be taken
Items we collect
  • Baby equipment (for example pram/cot/car seat)
  • Bed frame and headboard (dismantled)
  • Bedside cabinet
  • Bike
  • Bookcase
  • Carpet (rolled up/ per room)
  • Chair
  • Chest of drawers
  • Child's car seat
  • Cooker
  • Cupboard (dismantled)
  • Deck chair
  • Desk
  • Dishwasher
  • Dressing table
  • Fence panels/wooden posts
  • Fitness equipment
  • Fridge/freezer (empty) - Domestic only
  • Garden furniture
  • Ironing board
  • Lawnmower (push type)
  • Mattress
  • Pushchair/pram
  • Sideboard
  • Small ladder
  • Sofa/armchair
  • Stool
  • Table
  • Table/standard lamp
  • Television
  • Tumble dryer
  • TV cabinet/unit
  • Vacuum cleaner
  • Wall unit (dismantled)
  • Wardrobe (dismantled)
  • Washing machine

This is not a full list. If your item is not on the list please contact us to discuss.

Items we can not collect
  • General builder’s waste and rubble
  • Pianos and organs
  • Garage doors
  • Large gates
  • Soil, stones or garden waste
  • Tyres
  • Gas bottles
  • Window frames
  • Greenhouses
  • Boilers
  • Bagged waste (any items)
  • Construction waste, for example toilets, cisterns, baths, sinks, kitchen cabinets and shower cubicles (this list is not exhaustive)
  • Items which are too large to go into the vehicle (generally anything longer than 6ft or 1.8m) and
  • Items from commercial premises (businesses)

Other ways to dispose of small items

MIND Charity has a furniture re-use shop and will take any unwanted items of furniture or help with house clearances. For more help or advice please contact Mind on 0116 278 0865.

Small electrical items can also be collected on your recycling collection day. Visit the Charity collections page for more information on how to make a free booking.

The Tip - You can take the household waste and bulky items to the Household Waste Recycling Centre on Enderby Road, Whetstone. It is managed by Leicestershire County Council. Visit the Leicestershire County Council website for more information, including opening times and permits.

Last updated 6 July 2022
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