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Subscribe to Garden Waste

Subscribe to Garden Waste

Household garden waste collections are an optional and chargeable service available to residents within the Blaby District. Collections take place every two weeks (on the same day as your recycling) between March and November, and monthly from December to February.  

  • The subscription period runs from 01 April to 31 March each year. There are no pro-rata reductions for ‘in year’ payments, so if possible, ensure you subscribe before 01 April to benefit from a full years’ service
  • You will need to subscribe annually to have your garden waste collected
  • If you are an existing direct debit customer your subscription will automatically renew each year (you do not need to contact us or complete the form below)
  • Payment is taken in advance by credit or debit card using the “request garden waste service” link below
  • Once payment has been received we will send you a sticker. Please place this on your bin underneath the handles as proof of payment
  • If you need to order a bin, this will be delivered separately to the sticker

What will it cost?

You can subscribe to as many garden waste bins as you like. Two sizes are available:

  • A small 140-litre bin is £25.60 per bin
  • A large 240-litre bin is £37.90 per bin
  • A change from one size to another is £12.30 per bin (this is only applicable after you have subscribed for the current year)

For all subscriptions placed over the phone, a transaction fee of £2 will be applied to the total order.

Existing customers

Direct debit customers (you do not need to complete the form below).

If you are unsure whether you have a Direct Debit arranged, the form below will indicate if a subscription is already in place for 01 April onwards, and enable you to make changes to this if required.

If you want to change the bank account that the direct debit is collected from please contact our customer services team

If you would like to change your current subscription

Please click on the “request garden waste service” form below. This will state your current subscription and ask if you would like to make any changes to it.

Outstanding invoices owing 2019/20

If you have an outstanding invoice owning for receipt of the garden waste collection service during 2019/20, we will be unable to provide the service going forward until the amount due is paid. Pay an outstanding garden waste invoice.

How do I subscribe or renew?

Sign up by 16 March to receive collections from 01 April using the form below. There are no pro-rata reductions for ‘in year’ payments. Payment can be made by debit or credit card.

On subscribing or renewing to the service you will have the option to increase or decrease the quantity and size of bins you have.

Before subscribing to the service, please read the terms and conditions below.

Terms and conditions

By agreeing to pay for the above service, the resident(s) (you) will be accepting the terms and conditions below:

You have agreed to pay Blaby District Council (Blaby District Council) to collect compostable garden waste that has been placed in a brown lidded garden waste wheeled bin. The service is provided fortnightly between March and November, and monthly between December and February.

The subscription period for the service is fixed between the dates of April 1 to March 31.

Payment is required each year in advance of receiving the service. Once payment is received, a valid subscription sticker will be issued within 10 working days. This sticker should be affixed beneath the handles of the brown lidded garden waste bin. Only upon receiving and affixing the sticker will the bin become eligible for service. Therefore, only bins displaying a valid subscription sticker will be emptied.

Pro-rata payments for the service are not available. If purchasing the service part way through the fixed subscription period there will be no reductions to the annual price of the service.

If you move house within the district you will be entitled to transfer your subscription to your new home. You will need to contact us in order to do this using the details below. Please do not take your bin with you to your new home. Blaby District Council will arrange for a bin to be delivered (if required) and send a replacement subscription sticker that displays your new address.

Subscription payment refunds will not be provided (in full or in part) where:

  • You move out of the district at any time
  • Blaby District Council miss the collection of your garden waste bin (we may return to empty your bin if it is found that we were at fault)
  • Where waste in a bin is frozen or heavily compacted to such an extent that it won’t fall out of the bin when turned on the vehicle lift mechanism
  • You stop using the service for any reason

Brown lidded garden waste bins must only be used to dispose of compostable garden waste. Acceptable materials are listed at the webpage below, and on the subscription sticker which is sent to you. Collection crews will not collect waste from any bin that contains unsuitable material and will log the issue. In this instance, no return collections will be possible until your next scheduled collection and once any non-accepted items have been removed.

Compostable garden waste can be heavy. If the weight of a bin is not at a safe and manageable level for the collection crew (usually due to the material being compacted and/or wet) then the collection will be rejected and logged. No return collections will be possible until your next scheduled collection, and some of the material will need to be removed by you in order to reach a safe and manageable weight.

Your brown lidded garden waste bin should be presented for service by 7 am on the scheduled collection day and be clearly visible and accessible next to the edge of the public highway (pavement).

All bins will remain the property of Blaby District Council at all times. If your bin becomes damaged as a result of wear and tear or during collection operations, Blaby District Council will replace or repair the bin at no charge. Please report bin damage to the council

Blaby District Council will retain the right to suspend or reschedule garden waste collections should it becomes necessary due to factors beyond its control which prevent safe operations from taking place such as severe weather conditions.

Stickers will arrive within 10 working days of payment being made, if it has been more than 10 working days since payment was taken for your subscription please complete the online form below.

For replacement of damaged or missing bins please visit our Replacement Bins Page.

If you have mobility or health issues you can request the Assisted Collections service to help you with your bin on collection day. 

What can I put in my garden waste bin?

We take all collected garden waste to local farmers, where it is composted and used on their own land.

The materials below can all be placed in your garden waste bin.

Garden bins - Accepted items

  • Grass and hedge cuttings
  • Twigs and small branches
  • Weeds with soil shaken off
  • Flowers and plants
  • Leaves and bark

The materials below are examples of material that cannot be composted by local farmers and therefore cannot be placed in your garden waste bin.

Garden bins - Examples of items not accepted

  • Any food waste
  • Any plastic (including bags)
  • Hard-core and soil
  • General refuse
  • Animal waste
Christmas trees

We can collect your Christmas tree as part of your garden waste subscription. So that the collection team can safely handle and load the trees onto the vehicle;

  • Please ensure that the tree could fit into your bin if the bin were empty.
  • Larger trees should be reduced/cut so that they are no bigger than the dimensions of your bin.
If you're moving house

Moving within the district

When moving within the district, please leave your garden waste bin at your old property. You will need to inform us when you have moved house so we can organise the delivery of a new garden bin to you and update our records to make sure the invoice is going to the correct address. Tell us you're moving house.

Moving out of the district

If you move out of the district, we will no longer collect your garden waste. Please leave your bin at the property you are leaving. Please ensure to cancel your Direct Debit instruction with your bank as we do not offer refunds for this service.

Garden waste collection dates

Please enter your postcode below

Last updated 25 January 2021
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