Coronavirus: information and advice.


Please note: our offices remain closed to the public, except by appointment.

Heating Your Home and Staying Safe in the Winter

Households spending more than 10% of their income on fuel to keep their homes warm are classed as being in fuel poverty. Poor insulation, inefficient heating systems and low incomes all contribute to fuel poverty.

First Contact Plus runs the Warm Homes service with free advice and information on ways to reduce heating costs and stay warm in your home. Residents can also benefit from a home visit by the Warm Homes Officer who will provide free energy-saving items, including LED light bulbs, radiator reflectors and chimney balloons.

Staying Safe in the Winter

As the nights get colder and darker, the chance of experiencing severe weather becomes more likely. Storms, floods and other extreme conditions can cause damage to the electricity and gas network and disrupt your energy supply. Gas and electricity companies have come together to launch the "Be Winter Ready" campaign. The campaign aims to help the public better-prepare for power cuts and gas emergencies that may result from bad winter weather.

For more information please download a copy of the attached leaflet and visit the website linked below


Last updated 2 March 2020
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