Look Before You Book

The Food Hygiene Ratings Scheme helps you choose where to eat out or shop for food by giving you clear information about the businesses’ hygiene standards.

It is the responsibility of the business to comply with food hygiene law at all times.

Ratings are based on:

  • The handling of food
  • How food is stored
  • How food is prepared
  • Cleanliness of facilities
  • How food safety is managed

A business is then given a rating from 0-5. When you eat out or shop for food, you might see a window sticker displayed at the food premises; this shows the hygiene rating for that business.

Rating Performance Level
5 Very good
4 Good
3 Generally satisfactory
2 Improvement Necessary
1 Major improvement necessary
0 Urgent improvement necessary

The food hygiene rating scheme does not provide information on:

  • The Quality of the food
  • Customer service
  • Culinary skill
  • Presentation
  • Comfort

If a food business (for example a café, restaurant, canteen or supermarket) has been given a food hygiene rating, you can search for it using the link below.

Report a food hygiene issue

If you think you have got food poisoning contact your doctor in the first instance. A stool sample is the only way to confirm what illness you have. If the results come back as an infectious disease then this information will be passed to us to investigate from the hospital laboratory.

You can then contact us using the form at the bottom of the page. We will take a food history to try and determine where the illness has originated from. If a business in Blaby District is suspected then further investigation will be undertaken with this business. If it is a business out of the district the information will be passed to the relevant authority.


If you buy a food product which contains a foreign body you can report this to us at the contact details below. If you still have the food item then we will be able to send this to the lab for testing if applicable to the foreign item.

We will investigate how the item came to be in the food by an investigation with the company who made the product. Where necessary we will liaise with other Local Authorities.

Last updated 16 September 2021
Do you need to get in touch with us? Use our contact form.