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About Us
At Blaby District Council we have over 300 staff that all help strive to make the district a great place to live, work and visit. The majority of our employees are based at our main offices in Narborough, but we also have a separate site nearby where our Neighbourhood Services are located.
We were delighted to learn from our latest staff survey:
- 96% of staff take pride in their job
- 92% of staff understand their role and purpose
- 91% of staff think the people they work with are helpful and supportive
The council delivers a wide range of services, which include electoral services, refuse and recycling collection, district cleansing, health and safety, food safety, dog warden services, licensing, enforcement, housing, community safety, sport and leisure facilities, planning, building control, council tax collection and housing benefits.
Our residents are at the heart of everything we do and we recognise the importance that each of our services provide. The way we work is transforming as we embrace digital technology to make all of our services more effective, efficient and easier for our residents to access.
As an equal opportunity employer, we are committed to fair, non-discriminatory recruitment procedures and a working environment with dignity and respect at its heart. We are dedicated to the continuous development of all staff, and learning and development opportunities are offered throughout your career here. You can read more about our duties and commitments regarding Equality and Human Rights on our Equality, Diversity and Cohesion pages.
Employment opportunities range from Administrators to Accountants; Environmental Health Officers to Park Rangers, whatever your skills and experience, we are confident that you will find a career in something that interests you.
To find out more about our employees and what it’s like to work at Blaby District Council, take a look at the case studies below. Visit our Employee Benefits page for details on what we offer.
Tell us a bit about your role. My current role as a Customer Services Team Leader started in 2004. I love working with the public and helping as much as I can, I have gained a lot of knowledge over the many years I have worked here, this helps me and our customers to help find some sort of resolution to their query or complaint. I have been able to take my Level III NVQ qualification in Customer Service while doing this job and have been offered further training to continuously upskill. There are plenty of opportunities within the authority to do this and we have trained many Apprentices and helped them into the working world of business. The Team that I work with are amazing and do a fantastic job, they are very supportive of me, and I of them.
What do you love most about your job? You never know what the day is going to bring, either from the phones or customers coming into the office. It’s a very satisfying feeling when you have helped someone either over the phone or F2F and put peoples minds at rest. The staff in the Authority are so friendly and approachable so you know if you have any queries, you can reach out to anyone of them.
What makes you proud to work at Blaby District Council? The knowledge that we are very customer focused is a real bonus, we are here to help both those that can use online services and for those that can’t. We are very inclusive and that is a great feeling when a customer thanks us for the support we have provided and helped them with easy or complicated issues.
Tell us a bit about your role. I started here as an apprentice learning Level 2 Business Admin in the Environmental Services team. I enjoyed this thoroughly and was supported throughout. I then continued to do this for another year to complete my Level 3. A full time position came up, which I applied for and I am now a full time Neighbourhood Services Support Officer. I help to run the admin side of things and they have been supporting me while I finish my Level 3 Business Administration Qualification.
What do you love most about your role? I love how supporting and friendly both my teams have been to me and to one another.
What attracted you to work at Blaby District Council? I wanted a complete change in career and looking at what Blaby District Council had to offer, I knew it was the job for me.
What makes you proud to work at Blaby District Council? The day in, day out dedication of my team providing quality services to the best of their ability and what Blaby District Council provides for its residents and community.
Tell us a bit about your role. I am the Employment, Skills and Training Coordinator for the strategic development sites in Blaby District. I work closely with construction partners at New Lubbesthorpe, Everards Meadows and Fosse West, plus the District Education Providers, DWP, the probation service, national and local charities. My role is to source the construction workers of the future. I initiate recruitment initiatives and arrange work experience for school and college students. I also organise work experience for ‘hard to reach’ groups including long term unemployed and ex- offenders. I deliver construction related curriculum support activities and coordinate educational site visits.
What do you love most about your job? It’s varied, no two days are the same, and I like meeting a broad range of people from diverse backgrounds.
What attracted you to work at Blaby District Council? I had previously been seconded to the Council for one day a week whilst working for a Leicester Charity, I was impressed by the ethos, residents definitely come first.
What makes you proud to work at Blaby District Council? Feeling as though I’ve made a difference to people’s lives! It may sound a bit of a cliché, but there is nothing more rewarding than learning that an individual you have been supporting has been given an apprenticeship or an offer of permanent employment, these opportunities can change an individual’s future.
