Coronavirus: information and advice.

 

Please note: our offices remain closed to the public, except by appointment.

Coronavirus Community Hub

Supporting vulnerable people in your community

We want to make sure that during this difficult time vulnerable people can get the support they need, either from friends or family, volunteers in the community, or, if they are on their own, from the Council.

If you are worried about yourself or someone else who is alone and in isolation, the Community Hub set up by the Council aims to help people and coordinate volunteers. 

This service will prioritise those people who have no one else to help and who are the most vulnerable, for example over the age of 70, have an underlying health condition, families struggling to cope and those people who have received a letter from NHS England stating they are in a priority group.

Please note that our support does not include prescription collection. This should be covered by your local pharmacy as part of the national lockdown requirements for Clinically Extremely Vulnerable people. Please contact your pharmacy for more information.

Opening hours

Monday to Thursday 9 am – 5 pm, Friday 9 am – 4.30 pm.

Telephone Befriending

(Please note we are currently operating a waiting list for the befriending service)

We are currently offering a free telephone friendship befriending service, which offers an opportunity for people to enjoy talking to someone over the phone.

The scheme is aimed at residents of Blaby District who may be feeling isolated and/or lonely for a variety of different reasons. Befrienders will provide those who would benefit from someone to talk to, someone willing to listen, someone neutral and someone who will be understanding of their circumstances. It is not intended to be an advocacy/advice service or to be supplementary to any other services that a resident may already be accessing.

Anyone interested needs to have a landline or mobile phone as well as be able to hear and be understood over the phone.

You can self refer or make a referral on someone's behalf (with their permission.)  Referrals should be made via the online referral form or for further information email vcshub@blaby.gov.uk.

Please see a copy of the Befrienders Agreement in the downloads section below.

There are forms below for:

People who want to refer themselves, a family member or someone in the community who needs assistance.

People who feel lonely/isolated and would like someone to speak to on a regular basis

If you cannot use the online forms please call us on 0116 275 0555 for help and support requests.

Current Government Advice

For information on the current rules and regulations go to National lockdown: Stay at Home

Guidance on shielding and protecting people who are Clinically Extremely Vulnerable

Socialising
Tier 1: Medium Tier 2: High Tier 3: Very High
  • Strictly observe social distancing
  • Meet outside if possible
  • Keep the number of different people you meet low
  • Still, go outside for exercise
  • Reduce the number of different people you meet
  • Still, go outside for exercise
  • Stay at home as much as possible
Travel
Tier 1: Medium Tier 2: High Tier 3: Very High
  • Limit unnecessary journeys on public transport
  • Avoid travel where possible except for going to work, school, or for essential shopping
  • If you need to travel then walking cycling or travelling in a private car is safer than using public transport
  • Avoid travel where possible except for going to work, school, or for essential shopping
  • Stay at home as much as possible
Work and School
Tier 1: Medium Tier 2: High Tier 3: Very High
  • Work from home where possible
  • Attend work if you cannot work from home
  • You should continue to attend school or college
  • Work from home where possible
  • Attend work if you cannot work from home
  • You should continue to attend school or college
  • Work from home where possible
  • If you cannot work from home, speak to your employer about taking on an alternative role or change your working patterns temporarily. You can attend work if this is not possible
  • You should continue to attend school or college
Going to the shops and pharmacy
Tier 1: Medium Tier 2: High Tier 3: Very High
  • Consider shopping or visiting the pharmacy at quieter times of the day
  • Strictly observe good hand hygiene and maintain social distancing as much as possible
  • NHS volunteer responders can support you if you need help
  • Reduce the number of shopping trips you make, including to pharmacies
  • Consider using online delivery slots for food shopping, or ask friends and family to help deliver shopping or collect medicines for you
  • NHS volunteer responders can support you if you need help
  • Significantly reduce your shopping trips, including to pharmacies
  • Consider using online delivery slots for food shopping, or ask friends and family to help deliver shopping or collect medicines for you
  • NHS volunteer responders or your local authority can support you if you need help

COVID-19 Community Pack

We have produced an information pack to support households and the local community during the coronavirus outbreak. The pack contains key contacts, websites and resources you will use. We recommend sharing this pack within the community where you can to ensure that as many people as possible have the support and knowledge they need at this challenging time.

Downloads
Last updated 6 May 2021
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