The latest information, advice and support on Coronavirus. 

Coronavirus Community Hub

Supporting vulnerable people in your community

We want to make sure that during this difficult time vulnerable people who have to isolate can get the support they need, either from friends or family, volunteers in the community or if they are on their own from the Council.

If you are worried about yourself or someone else who is alone and in isolation, the Community Hub set up by the Council aims to help people and coordinate volunteers.

Even if you have to self isolate for short periods due to things such as the Track and Trace initiative, we are able to provide advice and support. Please contact us.

A form below is available for people who want to refer themselves, a family member or someone in the community who needs assistance.

Please always refer to the latest official government information on social distancing.

This service will prioritise those people who have no one else to help and who are the most vulnerable, for example over the age of 70, have an underlying health condition, families struggling to cope and those people who have received a letter from NHS England stating they are in a priority group.

Additional information for shielded people

Shielded people living in Braunstone Town, Glenfield, Glen Parva, Leicester Forest East (the area east of the M1), Thorpe Astley, Enderby (the area east of the M1) will need to continue to shield until 17 August as a precaution following the Leicester local lockdown.

If you are one of these people and are currently receiving Government Food Parcels these will continue to be delivered until 17 August by Leicester City Council. If you are not yet registered for support but are concerned that you will need help, please contact the City Council via email at c19support@leicester.gov.uk. Alternatively contact Blaby Community Hub as below.

Opening hours

Monday to Thursday 9 am – 5 pm, Friday 9 am – 4.30 pm.

If you cannot use the online forms please call us on 0116 275 0555 for help and support requests.

New Coronavirus Advice for Shielded People

Latest Government advice for Shielded People in England was announced on 22/6/20. Measures will be relaxed in stages in line with the latest scientific and medical advice. Current statistics shows that the rate of catching the virus continues to decrease.

From the 6th July 2020 those shielding will be able to spend time outdoors in a group of up to 6 people including those outside their household, while maintaining social distancing. Those who are shielding and live alone or are single parent with children will also be able to create a ‘support bubble’ with one other household of any size.

From 1st August 2020 the shielding advice will relax further, allowing those shielding to do more such as visit shops and places of worship, provided that they take care to maintain social distancing and minimise contact with others outside their household.

Full guidance and advice can be found in the Clinical Guidance and Support Explainer Document below

COVID-19 Community Pack

We have produced an information pack to support households and the local community during the coronavirus outbreak. The pack contains key contacts, websites and resources you will useful. We recommend sharing this pack within the community where you can to ensure that as many people as possible have the support and knowledge they need at this challenging time.

Downloads
Last updated 5 August 2020
Do you need to get in touch with us? Use our contact form.
A to Z of Council Services