Help and Advice
Always let us know
If you don't let us know that you are having difficulty making regular payments, you may incur further costs and charges which will have to be paid. We will work with you to try to put arrangements in place that take your financial circumstances into account.
If you have received a:
- Council Tax Demand Notice (Bill) which you cannot pay
- Reminder Notice
- Second Reminder Notice
- Final/Cancellation Notice
Please contact the Revenues Team on:
Revenues Team
Phone: 0116 272 7530
Email: revenues@blaby.gov.uk
If you have received a:
- Court Summons
- 14-Day-Letter following a Liability Order being obtained
- Any other letters regarding arrears balances that have been to Court
Income and Collection Team
Phone: 0116 272 7620
Email: recovery@blaby.gov.uk
Please note that if you have had contact from Enforcement Agents (previously known as bailiffs) you should try to discuss this with them first before calling/emailing us.
If you are struggling to pay your debt, there is help available. If you need further advice, there are a range of charities and non-profit organisations who offer help and advice who may be able to help you.
Citizens Advice
Phone: 0800 144 8848
Christians Against Poverty
Phone: 01274 760720
National Debtline
Phone: 0808 808 4000
StepChange Debt Charity
Phone: 0800 138 1111