Coronavirus: information and advice.

 

Please note: our offices remain closed to the public, except by appointment.

Taxi and Private Hire Licensing

We have been working hard to minimise the impact of Covid-19 on our services. Temporary changes have been introduced to our licensing service as we have had to reduce staffing levels in the office each day.

Face to face contact in respect of private hire/hackney carriage licences is available on an appointment basis. Appointments are available for collection of a licence. You will be allocated an appointment time and date when your new licence is ready to collect.

New Applications

We are now accepting new applications. Please contact the office for further information.

Renewal Applications

Renewal applications are being processed in the usual way. You should complete the application form and submit the required documents with it. This can be by email to licensing@blaby.gov.uk. Please attach your scanned application and supporting documents.

Or, you can post them into the letter box at the Council Offices. Please ensure you put all documents into an envelope and mark it for the attention of the Licensing Team. You must ensure that your vehicle has had a mechanical test prior to making your renewal application and that the application is made in good time as processing is taking longer due to the reduction of staff and time delay in getting post.

Knowledge & Highway Code Tests

Knowledge and Highway Code tests have now resumed in a limited capacity. Please contact the office on 0116 2727782 for the next available session.

Temporary Protective Screens

In light of the easing of some of the lockdown restrictions you may now be looking at a gradual return to work. To enable your return to work and to help protect you and your passengers you may be considering the introduction of a protective screen between the driver and passenger seats. Blaby District Council are happy for drivers to install temporary protective screens.

Prior to installation of a temporary screen you must first check with your insurance company that the installation will not invalidate your vehicle insurance. Once you have confirmation that the installation is acceptable you must then notify the Licensing team on the request form.

No installation should be made in the vehicle before you have submitted a request form to the Council. All screens must be temporary and not alter or modify your vehicle on a permanent basis. The request form can be found below in the download section of this page.

Advice for Drivers

The Government has published transport guidance for operators and passengers in England.

To support this, please see the link in the downloads section of this page for Q & A's for the taxi and private hire sector containing further links to the guidance and answers to common questions.

An advice and guidance sheet has been produced and issued to all drivers who should, where possible, try to ensure that they take every precaution to protect themselves and their passengers at all times.

To view the above documents and other relevant guidance please see the links in the downloads section below.

We ask that you keep referring to this page for updates as current guidance changes we will endeavour to up date where relevant.

Further information, guidance and support for yourself and your business can be found on the Councils dedicated Coronavirus web page.

Downloads
Last updated 29 September 2021
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