Coronavirus pandemic

Coronavirus: information and advice.

 

Council Tax online services will be unavailable between Saturday 8 May 4pm and Sunday 9 May 12pm due to essential maintenance. We apologise for any inconvenience caused.

Test and Trace Support Payments

The new self-isolation law

We are all working hard to keep each other safe and stop the spread of COVID-19 by covering our faces, keeping our distance, washing our hands and following national guidance.

From 28 September 2020, to further stop the spread, you will be required by law to self-isolate if you test positive for COVID-19, or if you are identified as having been in contact with someone who has tested positive by the NHS Test and Trace scheme.

What will happen if I don't self-isolate?

If you do not self-isolate, there is a fine of £1,000 for breaching self-isolation rules, but this could increase to up to £10,000 for repeat offences and serious breaches, including if you prevent others from self-isolating (for example, if you own a business and threaten self-isolating staff with redundancy if they do not go to work).

Test and Trace support payment scheme

To support residents whose earnings are affected by staying at home and isolating for 10 days, the Government has set up the Test and Trace Support Payment scheme. Where eligible, residents can apply to their local council for a support payment of £500.

The scheme launched on 28 September 2020.  Eligible residents who start to self-isolate from 28 September are now able to apply using the link below.

Am I eligible for a support payment?

If you have been told by the NHS to self-isolate, either because you have tested positive for COVID-19 or you have been in contact with someone who has tested positive, you may be eligible to apply for a Test and Trace support payment.


To be eligible for the scheme, you must be a Blaby District resident and be able to meet all of the following criteria:

  • You must have been asked to self-isolate by NHS Test and Trace, either because you have tested positive for COVID-19 or have recently been in close contact with someone who has tested positive, and has been given a test and trace number or be a parent or guardian who has to stay off work to look after a child who is self-isolating
  • You must have responded to messages from NHS Test and Trace (which you will have received via a combination of email, text, letter, or phone call), and provided your contact details, where you tested positive, and details of your contacts
  • You must be employed or self-employed
  • You must be unable to work from home and will lose income as a result of having to stay at home and self-isolate
  • You must be currently receiving one or more of the following: Universal Credit, Working Tax Credit, Income-based Employment and Support Allowance, Income-based Job seeker’s allowance, Income Support, Housing Benefit (but not Council Tax Support) and/or Pension Credit

The Council has been allocated additional funds so that we can support people who do not meet the Government’s eligibility criteria. This is called a discretionary fund which is cash limited. Please note in order to be considered for a discretionary payment you must have less then £2000.00 in savings available to you, be earning less than £23,000.00 p.a and meet all the other eligibility criteria explained at 4.3 onwards of the Test and Trace Support Scheme Document in the link below

Who is not eligible?

You will not be eligible for the scheme if you:

  • Are quarantining after travelling abroad (unless you test positive during the 10-day quarantine period)
  • Continue to receive full wages while you self-isolate
  • Can work from home during a period of self-isolation
  • Are no longer required to self-isolate, that is, your period of self-isolation ended before the self-isolation payment scheme launched (28 September 2020)
  • Have not received a notification from NHS Test and Trace telling you to self-isolate

What if my child has to self-isolate?

Parents and guardians who have NOT been told to self-isolate by NHS Test and Trace but need to take time off work to care for a child or young person who have been told to self-isolate may be entitled to financial support. You do not need to have been told to self-isolate by NHS Test and Trace, but you must meet all the other eligibility criteria for a Test and Trace Support Payment or discretionary payment. Please use the link below to apply.

How can I apply?

Applications will need to be made by this website using the link below or by contacting us during office hours.   

It is important that you look at the supporting documents on this page for the Privacy Policy as we will need to make checks to validate your information, this includes contacting the NHS Test and Trace Service.  

For more information about the scheme please read our Blaby District Council Test and Trace Support Payments and Discretionary Scheme document, available to download below.

For more details about how we use your information please read the Privacy Notice NHS for Self Isolation Payments document.

Downloads
Last updated 6 May 2021
Do you need to get in touch with us? Use our contact form.
A to Z of Council Services