Anti social behaviour - Blaby District Council

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Anti social behaviour

Summary

The local authority will provide support and assistance to local residents who are victims of  anti-social behaviour (ASB) and where necessary take appropriate actions in conjunction with other agencies (police etc).

We work closely with the police to tackle ASB and as such we will share relevant and appropriate information; how we share information is covered in the Sentinel Information Sharing Agreement (available below).

How to report anti social behaviour (ASB)

  1. Ring the ASB Team at Blaby District Council using the contact details at the right hand side of the page
  2. Fill in the online form below
  3. You can leave an anonymous message on the 'Anti Social Behaviour and Hate Incident help line' 0116 272 7677
  4. You can also contact the Police on 101

The Community Trigger

The Community Trigger is a process which allows members of the community to ask the Community Safety Partnership to review their response to complaints of anti-social behaviour.

The Community Trigger gives victims and communities the right to require action to be taken where they believe an ongoing problem has not been addressed. It ensures that no one suffering the harmful effects of anti-social behaviour and hate incidents falls through the net.

The Community Trigger is not a first port-of-call; it is only to be used if it is believed that there has been a failure to respond to a complaint.

The Community Trigger can be used in the following situations:

  • If an individual has complained to the Council, Police or a registered housing provider (social landlord) about three separate incidents of anti-social behaviour in their area in the last 6 months.
  • If three individuals in the local community have complained separately to the Council, Police or registered housing provider (social landlord) in the last 6 months about the same incident of anti-social behaviour in the area.
  • If an individual has been a victim of a hate crime or incident in the last 6 months.

How do I activate the Community Trigger?

In order to activate the Community Trigger you are required to complete the below form and forward it to - Community Services, Blaby District Council, Desford Road, Narborough, LE19 2EP.

Community Trigger Reporting Form

What can I expect?

Once you have asked for a Community Trigger to be activated, the Manager of the Community Services Team shall acknowledge your request within 5 working days. 

They shall ask the agencies involved to provide details of your complaints and actions that they have considered and taken to date.  The manager and officers from partner agencies shall look at this information in order to decide whether a Community Trigger should be activated.

You shall then be informed if your enquiry meets the threshold and whether a Community Trigger will be activated and a review undertaken.  If it does not meet the threshold you shall be informed with an explanation on how the decision was reached.

If it does meet the threshold, a meeting will take place between officers from the appropriate Community Safety Partnership agencies who have had an involvement in the case, including the Registered Housing Provider and other partners (if they are involved) to discuss the anti-social behaviour and what actions have been considered and taken. The group will review how the Partnership has responded and draft a report of its findings.

A response will be sent to you by the Manager of the Community Services Team explaining the action taken and also suggestions on how the Partnership will attempt to resolve the anti-social behaviour. The below chart shows how many community triggers have been received and how many of those met the criteria for further action -

    Number of community triggers received Met criteria for further action
2016/17 Quarter 1 0 0
  Quarter 2 0 0
  Quarter 3 0 0
  Quarter 4 0 0
2017/18 Quarter 1 1 0
  Quarter 2    
  Quarter 3    
  Quarter 4    

Contact

Community Services
Blaby District Council
Council Offices
Desford Road
Narborough
Leicester
LE19 2EP
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E-Mail:
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Telephone:
0116 272 7677
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Fax:
0116 272 7602
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Minicom:
0116 284 9786
Last updated: 05 April 2017

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