The local authority will provide support and assistance to local residents who are victims of anti-social behaviour (ASB) and where necessary take appropriate actions in conjunction with other agencies (police etc).
We work closely with the police to tackle ASB and as such we will share relevant and appropriate information; how we share information is covered in the Sentinel Information Sharing Agreement (available below).
How to report anti social behaviour ASB
- Ring the ASB Team at Blaby District Council using the contact details at the right hand side of the page
- Fill in the online form below
- You can leave an anonymous message on the 'Anti Social Behaviour and Hate Incident help line' 0116 272 7677
- You can also contact the Police on 101
Community Safety Partnership
The Joint Community Safety Partnership is made up of a range of organisations who work together to make Blaby District & Hinckley & Bosworth Borough safer places to live, work and visit. For example: the Police, Fire Service, Blaby District Council & Hinckley & Bosworth Borough Council.
You can download a copy of the strategy here:
Joint Community Safety Strategy 2017-2020
Get a review of an anti-social behaviour or hate incident case
A review is known as a Community Trigger
If you are reporting an anti-social behaviour incident for the first time, please report it using this link
A Community Trigger is a process which gives victims and communities the right to request a review of an ongoing anti-social behaviour or hate incident that you believe has not been adequately dealt with.
It is designed to ensure that the Police, Council and other relevant organisations work together to try and resolve any complaints about anti-social behaviour by talking about the problem, sharing information and using resources to try to reach an agreeable outcome.
Community Triggers can be raised by victims or representatives of victims (where written consent is provided by the victim), and victims can be individuals or businesses.
When to report
A request to activate a Community Trigger can be made if, within the last six months:
- You (as an individual) have complained to the Council, Police or a Registered Housing Provider (social landlord) about three separate incidents of anti-social behaviour within your area, or
- Three individuals in your local community have complained separately to the Council, Police of Registered Housing Provider (social landlord) about the same incident of anti-social behaviour, or
- You have been a victim of a hate incident,
- You are dissatisfied with the response from agencies.
It should also be noted that in order for a Community Trigger to be considered, you must have made your initial complaint of anti-social behaviour within one calendar month of the incident occurring.
How to report
The Community Trigger is not a first port of call. If you are reporting the incident for the first time then please use the link above.
When you complete the Community Trigger Reporting Form we will ask you for:
- Details of the incident(s), including any reference numbers
- Where it/they took place
- What action has been taken
- Your contact details
Download your copy here:
Community Trigger Reporting Form
or contact Community Services, providing your name and address for a hard copy to be sent to you.
Hard copies should be returned to:
Community Services, Blaby District Council, Council Offices, Desford Road, Narborough. LE19 2EP
Applications can and will be rejected if they are identified as prejudicial, discriminatory, malicious, unreasonable, vexatious or frivolous.
The Community Trigger does not replace the existing complaints procedure. You still have the right to complain to the Ombudsman or Independent Office for Police Conduct if you are unhappy about the service you have received. Click here to view our Complaints Procedure.
What happens next?
Once you have asked for a Community Trigger to be activated, the Manager of the Community Services Team will acknowledge your request within 5 working days.
They will then ask the agencies involved to provide details of any reports you have made to them which relate to this application. This process will take up to 14 days and will confirm whether you meet the criteria for activation of a formal review. You will therefore be contacted again within that time to confirm whether a full review will take place.
If your application does not meet the threshold for a full review, you will be provided with the rationale for this decision and information regarding what you can do next.
If the threshold is met, you will be informed and the review will take up to 28 days from the date of that decision. You will be provided with further details of what this entails at that time.
In the meantime, if you you need to report any further anti-social behaviour or hate related incidents, please report it using the link above or by calling the Community Services ASB Team on 0116 272 7677 or Leicestershire Police on 101 or 999 in an emergency.
Neighbour Dispute Leaflet
Sentinel Information Sharing Agreement
Reporting Diary Sheet
Customer Satisfaction Survey
Youth Offending Service
Home Office - anti social behaviour