We will provide assisted collections for residents that have a genuine difficulty in moving their wheeled bin if there is no one else in the household who could help.
About the service
We will collect bins from the agreed collection point, empty them and then return them to the same place. Bins need to available for collection by 7am on collection days, if you do not know your collection day use our When is my bin collected? page.
Please note that if appropriate gates should be left unlocked and we cannot collect from inside the property, shed or garage.
Who should apply
We will consider your request for help if you have difficulty moving your wheeled bins. This may be due to loss of mobility, a medical problem or an accident permanent or temporary. You don't need to be registered disabled to get help.
How to apply
Please use our online form: