Housing Advice
General housing information and advice
Housing
Housing Advice
We provide advice and assistance on a wide range of housing related problems.
The Housing Options Team are available to discuss a range of issues with you, some of which are noted below. The Housing
Options Team are based at the Council Offices, Desford Road, Narborough, Leicester, LE19 2EP and can be contacted via the
Housing Hotline on 0116 272 7788 or alternatively via EMail at housing.options@blaby.gov.uk
Many people living in accommodation in the private sector, are unsure of their rights and are unsure where they can go
for help. Also, many landlords renting out accommodation are not aware that we can offer impartial advice regarding problems
they may experience with their tenants.
We provide advice on:
Notices to Quit Accommodation - this includes notices given to tenants because a tenancy is coming to
an end, tenancy agreements that have expired or are expiring, and issues where tenants may have breached the terms of their
tenancy agreement (for example, by non payment of rent).
Rent Increases - in most situations, a landlord must follow a set procedure if he wants a tenant to pay
more rent.
Disrepair - people living in private rented accommodation can often have problems with disrepair and many
landlords and tenants are not aware of their obligations. There are also some schemes available to people that own their homes.
Deposits - at the end of a tenancy, deposit money may be withheld for different reasons. Advice can be
given to landlords and tenants in relation to this.
Relationship Breakdown - many people are not aware of their rights when they separate from a partner.
Advice can be given regarding their housing situation and any benefits they may be entitled to.
Mortgages - people fall into mortgage arrears for many different reasons, such as unemployment or health
problems. There are various options available which can prevent someone from losing their home, even if court proceedings
have already begun.
Long Leaseholders with a private Freeholder - problems can be experienced with the Freeholder, for example,
in relation to Service Charges.
Welfare Benefits - many people are not aware of the wide range of benefits they may be entitled to. For
example, checks can be carried out for people wanting to return to work if they are unsure how their benefits will be affected.
Homelessness - advice can be given at any time if people think they may be homeless in the future, or
where they are already homeless.
Housing Options - there are a range of options which are available to people who are looking for alternative
housing.
