Council Performance

Summary

Performance is measured by all effective organisations in order to asses how well they are doing and to help them to do things better in the future.

The Council's performance is important not just to themselves and the Government but above all to their residents as user of their services. The performance of Blaby District Council is measured in a variety of ways, but in particular by use of performance indicators, by audit and inspections, by user surveys, and by monitoring delivery of its plans and programmes.

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Further Information

The Council is working towards developing a performance culture throughout the organisation. This builds on the duty of Best Value which requires councils to secure continuous improvement in delivering high quality local services.

Full details of the Council's most recent performance and its plans and targets for improvement are provided in the Council's Annual Report and Performance Plan 2008/09 published in June 2008. In this we tell you about what we do, how well we do it and our plans for the future whilst also meeting our legal requirement to publish annual information about our performance. This document is an important way for us to keep in touch with our residents, business community and partner organisations.

Based on the most recent performance indicators, the Council's performance is above average compared to all other English councils and continues to improve.

The Council’s performance has also been more broadly assessed by Audit Commission inspectors in its Comprehensive Performance Assesment (CPA) carried out in May 2004. This is an independent body responsible for ensuring public money is spent economically, efficiently and effectively. The Council scored 41 points out of a possible 60, the highest score in the CPA "Fair" category.

Other documents providing performance related information about the Council include the Annual Audit Letter and the Corporate Plan 2008-2011 PDF Icon (PDF, 2,147KB).