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Information about the Council's services to both the public and to business.

Classes 10 to 17 detail the services provided in a common grouped format. This format is also used to provide responsibility for the group of services to a particular Councillor who is a member of a committee called the Cabinet Executive

To access the information which you require click on the appropriate title listed below. This will display the information if it is available on the website if a link is not available contact the
Information Management Officer on 0116 272 7709 or email foi@blaby.gov.uk

Class 9 - A to Z of Council Services

1. This is a link to pages listed in A-Z order relating to services the public can access
2. Customer Complaints Procedure
   1. Leaflet
3. Service Standards
   1. Best Value
   2. Corporate Plans
   3. Performance Summary
4. Access to Meetings and Participation - How to engage in the decision-making process
   1. Constitution (relevant section)
5. How to complain to the Ombudsman Not part of Scheme
   1. Complaint about the council? How to complain to the Local Government Ombudsman
6. Publications
   1. Vision for Blaby
   2. Customer Complaints Procedure
   3. Your right to buy your home (Right to Buy) Not part of Scheme
   4. District of Blaby - Official Guide
   5. District of Blaby Mini Guide
   6. Leisure Directory
   7. District Leisure Centres - Squash and Racketball
   8. District Leisure Centres - Kidz Own
   9. Enderby Leisure Centre - Swim Master Information and Reward Scheme
   10. Active Lifestyle - GP Referral Scheme
   11. Guided Walks Programme
   12. Visit Fosse Meadows Nature Park
   13. Visit Bouskell Park, Blaby
   14. Sence Valley Walks - Kilby Bridge
   15. Sence Valley Walks - Crow Mills
   16. Sence Valley Walks - Kilby
   17. Visit Your Local Countryside
   18. Children's Holiday Activities Schemes
   19. Enderby Golf Course
   20. Fit to Dance
   21. Osiers Nature Area
   22. Grants for Organisations within Blaby District
   23. Building Control
   24. Green Buildings
   25. Complaint about the council? How to complain to the Local Government Ombudsman Not part of Scheme
   26. Protected Trees. A Guide to Tree Preservation Procedures Not part of Scheme
   27. Your benefit claim - what happens next
   28. What to do if you think a decision is wrong (benefits)
   29. Non-dependants - how do they affect my claim? (benefits)
   30. Pre-tenancy determinations (benefits)
   31. Verification framework (benefits)
   32. What happens when you go into hospital (benefits)
   33. Childcare costs (benefits)
   34. Change in circumstances? What to do (benefits)
   35. Capital (savings) (benefits)
   36. Rural rate relief
   37. Rate relief for charitable or non-profit making organisations
   38. Hardship relief
   39. Empty properties and partly occupied properties
   40. Disability reduction (Council Tax)
   41. How much will I pay? (Council Tax)
   42. Who should pay? (Council Tax)
   43. Appeals (Council Tax)
   44. Discounts (Council Tax)
   45. Exempt properties (Council Tax)
   46. Business rates recovery procedure
   47. Business rates payment procedure
   48. Council Tax recovery procedure
   49. Council Tax payments proposals
   50. Revenues and Benefits Services: Our Service
   51. Your Guide to the Council Tax and Non-Domestic Rates
   52. Tenants Handbook
7. Application forms
   1. Housing Application
   2. Benefit Application
   3. Planning Application
   4. Employment with Blaby District Council
   5. Private Hire/Hackney Carriage Driver Licence
   6. Private Hire Vehicle/Hackney Carriage
   7. Private Hire Operator
   8. Public Entertainment Licence
   9. Cinema Licence
   10. Theatre Licence
   11. Scrap Metal Dealers Act Licence
   12. Lotteries and Amusements Licence
   13. Street and House to House Collections Licence
   14. Voting by Proxy
   15. Registering as an Elector
   16. Voting by Post
   17. Amendment to Register of Electors
   18. Arts Grants Application
   19. Purchasing your Council dwelling (Right to Buy) Not part of Scheme
8. Council newspapers
   1. Blaby Chronicle

Class 10 - Policy and Strategic Management

1. Items here will include many of the cost centres (areas where a sum of money is held to provide a service or pay bills owed by the Council)
   1. Communications Strategy
   2. Corporate Plan
2. Cabinet Executive Member for Policy and Strategic Management Portfolio
   1. Contact details
3. Publications
   1. Corporate Information Documents
   2. Capital Strategy & Asset Management

Class 11 - Strategic and Financial Management

1. Council Tax
   1. Annual Council Tax charges
   2. How can my bill be reduced?
   3. Disability reduction
   4. Who should pay?
   5. Appeals
   6. Discounts
   7. Exempt properties
   8. Business rates recovery procedure
   9. Business rates payment procedure
   10. Council Tax recovery procedure
   11. Council Tax payments proposals
   12. Your Guide to the Council Tax and Non-Domestic Rates
2. National Non Domestic Rates
   1. Rural rate relief
   2. Rate relief for charitable or non-profit making organisations
   3. Hardship relief
   4. Empty properties and partly occupied properties
   5. Your Guide to the Council Tax and Non-Domestic Rates
3. Recovery
   1. Business rates recovery procedure
   2. Business rates payment procedure
   3. Council Tax recovery procedure
   4. Council Tax payments proposals
4. Housing Council Tax Benefits
   1. Disability reduction
   2. How much will I pay?
   3. Who should pay?
   4. Appeals
   5. Discounts
   6. Exempt properties
5. Corporate Accounting
6. E-Government
   1. Implementing Electronic Government Statement

1. Cabinet Executive Member for Strategic and Financial Management Portfolio
   1. Contact details
2. Publications
   1. Rural rate relief
   2. Rate relief for charitable or non-profit making organisations
   3. Hardship relief
   4. Empty properties and partly occupied properties
   5. Disability reduction (Council Tax)
   6. How much will I pay? (Council Tax)
   7. Who should pay? (Council Tax)
   8. Appeals (Council Tax)
   9. Discounts (Council Tax)
   10. Business rates payment procedure (Council Tax)
   11. Revenues and Benefits Services: Our Service
   12. Your Guide to the Council Tax and Non-Domestic Rates
3. Budget Strategy
   1. Budget Strategy for the Medium Term 2000/2001-2003/2004
   2. Annual Budgets - General Fund/HRA
   3. Annual Revenue Budget
   4. Financial Statement
4. Insurance
   1. Tenants insurance scheme - house contents policy booklet
   2. Mortgage insurance policy booklets
   3. Synopsis of Council's building insurance cover
   4. Council tenants weekly paid home contents insurance - proposal form
5. Governance
   1. Risk Management Strategy
   2. Code of Corporate Governance
   3. Treasury Management Strategy
6. Benefits
   1. Your benefit claim - what happens next
   2. What to do if you think a decision is wrong
   3. Non-dependants - how do they affect my claim?
   4. Pre-tenancy determinations
   5. Verification framework
   6. What happens when you go into hospital
   7. Childcare costs
   8. Change in circumstances? What to do
   9. Capital (savings)

Class 12 - Human Resources and Asset Management

1. Items here will include many of the cost centres (areas where a sum of money is held to provide a service or pay bills owed by the Council) relating to services
2. Cabinet Executive Member for Human Resources and Asset Management Portfolio
   1. Contact details
3. Publications
   1. Race Equality Strategy
   2. Workforce Planning Strategy
   3. Equal Opportunities Policy
   4. Asset Management Plan

Class 13 - Strategic Community Planning and Best Value

1. Items here will include many of the cost centres (areas where a sum of money is held to provide a service or pay bills owed by the Council) relating to services
2. Cabinet Executive Member for Strategic Community Planning and Best Value
   1. Contact details
3. Publications
   1. Best Value
   2. Key Partnerships
   3. Community Strategy
   4. Crime and Disorder Reduction Strategy

Class 14 - Economic Development, Land Use, Planning and Transportation; Regional Issues

1. Items here will include many of the cost centres (Areas where a sum of money is held to provide a service or pay bills owed by the Council) relating to services
2. Cabinet Executive Member for Economic Development, Land Use, Planning and Transportation; Regional Issues Portfolio
   1. Contact details
3. Publications
   1. Building Control
   2. Green Buildings
   3. Motorway Retail Area Information Pack
   4. Meridian Leisure Information Pack
   5. Listed Buildings: A Guide for Owners and Occupiers
   6. You have an unauthorised development
   7. Supplemental Planning Guidance - Affordable Housing
   8. Complaints about an unauthorised development - what you should do - how the Council will respond
   9. Protected Trees. A Guide to Tree Preservation Procedures Not part of Scheme
4. How to make a planning application
   1. Making a planning application
5. Building Control
   1. Initial Notice Register
   2. Cavity Wall-fill Notice Register
   3. Replacement Glazing Notice Register
   4. Decision on Building Regulation Application
   5. Building Regulation Completion Certificate
   6. Demolition Notice (Section 81 Building Act 1984)
   7. Street Naming - Notification of Adoption
   8. Postal Numbering - Notification of Adoption
   9. Building Control
   10. Green Buildings
6. Planning
   1. Making a Planning Application
   2. List of Planning Applications received
   3. Lists of Decisions on Planning Applications
   4. Register of Planning Applications
   5. Blaby District Local Plan
   6. Employment Land Availability Schedule
   7. Residential Land Availability Schedule
   8. Motorway Retail Area Information Pack
   9. Meridian Leisure Information Pack
   10. Supplementary Planning Guidance: Affordable Housing
   11. You have an unauthorised development (leaflet)
   12. Complaints about an unauthorised development - what you should do - how the Council will respond (leaflet)
   13. Enforcement Register
   14. Listed Buildings
   15. Listed Buildings: A Guide for Owners and Occupiers
7. Tree Preservation Orders
   1. Tree Preservation Orders (listed in Land Charges Register)
   2. Protected Trees. A Guide to Tree Preservation Procedures Not part of Scheme
8. Conservation Areas / Listed Buildings
   1. Conservation Areas of Aston Flamville, Blaby, Cosby, Countesthorpe, Grand Union Canal (Leicestershire County Council), Kirby Fields, Narborough, Wigston Parva Grand Union Canal not part of Scheme
   2. Listed Buildings Not part of Scheme
   3. Listed Buildings: A Guide for Owners and Occupiers

i. Strategies

1. Contaminated Land Strategy
2. Community Plan

j. Policies

1. Blaby District Local Plan

k. Registers

1. Enforcement Register
2. Tree Preservation Orders (Land Charges Register)
3. Initial Notice Register
4. Cavity Wall-fill Notice Register
5. Replacement Glazing Notice Register
6. Register of Planning Applications

l. Economic Development

1. Site profiles of industrial/business parks within Blaby District
2. Data4business directory (directory of Leicestershire businesses) Not part of Scheme
3. Starting/running a business in Blaby District - frequently asked questions
4. Economic development display (Planning Reception)

Class 15 - Housing

1. Items here will include many of the cost centres (areas where a sum of money is held to provide a service or pay bills owed by the Council) relating to services
2. Cabinet Executive Member for Housing Portfolio
   1. Contact details
3. Publications
   1. Allocation Scheme
   2. Conditions of tenancy
   3. HOMES Scheme Not part of Scheme
   4. Homebuy Scheme Not part of Scheme
   5. Shared Ownership Scheme
   6. Your Rights as a Council Tenant - The Council Tenant's Charter
   7. Assisted Move Scheme
   8. Right to Repair
   9. Right to Compensation
   10. Tenants Handbook
   11. Stock Option Appraisal (Decent Homes Standard)
4. Housing Allocations
   1. Housing application form
   2. Allocation Scheme
   3. HOMES Scheme
   4. Frequently asked questions
5. Housing advice/Homelessness
   1. Other landlords list
   2. Licence Agreement to occupy temporary accommodation
   3. Homebuy Scheme Not part of Scheme
   4. Shared Ownership Scheme
   5. Your Rights as a Council Tenant - The Council Tenant's Charter
6. Tenancy matters
   1. Tenancy agreement - secure
   2. Conditions of tenancy
   3. Introductory tenancy agreement
   4. Tenants Handbook
7. Sheltered housing
   1. Assisted Move Scheme
8. Maintenance
   1. Right to Repair
   2. Right to Compensation
9. Purchasing your Council dwelling (Right to Buy)
   1. Your right to buy your home Not part of Scheme
   2. Application form Not part of Scheme
10. Strategies
    1. Housing strategy
    2. Homelessness Strategy
    3. SOA Communication & Consultation Strategy
    4. Tenant Enpowerment Strategy
11. Policies
    1. Allocation Scheme
12. Application forms
    1. Housing application form
    2. Purchasing your Council dwelling (Right to Buy) Not part of Scheme

Class 16 - Environment

1. Items here will include many of the cost centres (areas where a sum of money is held to provide a service or pay bills owed by the Council) relating to services
2. Cabinet Executive Member for Environment Portfolio
   1. Contact details
3. Publications
   1. Towards a Better Blaby District
   2. HACCP (Hazard Analysis at Critical Control Points) - Food Hazards in your Business
   3. Recycling Sites
   4. Composting
   5. Domestic Waste - collection days/dates
   6. Domestic Waste - bank holiday/annual day collection changes
   7. Refuse/recycling/composting
   8. New occupiers information pack
4. Strategies
   1. Contaminated Land Strategy
5. Policies
   1. Review and Assessment of Air Quality Policy
6. Service Information
   1. Domestic waste - collection days/dates
   2. Domestic waste - bank holiday/annual day collection changes
   3. Commercial waste - collection charges
   4. Commercial waste - collection days/day charges
   5. New occupiers information pack
   6. Clinical waste
   7. Known former landfill sites
7. Designated Areas
   1. Dogs (Fouling of Land) Act 1996 - Designated Areas
   2. Smoke control areas
   3. Air quality management areas
   4. Litter control areas
8. Monitoring Data
   1. Air quality monitoring data
   2. Nitrogen dioxide monitoring using diffusion tubes
   3. Air quality monitoring station data
9. Registers
   1. Register of Food Premises
   2. Register of Air Pollution Control in Industrial and Commercial Premises (Environmental Protection Act - Part 1)
   3. Register of Radioactive Substances
   4. Register of Caravan Sites
   5. Register for Waste (Environmental Protection Act)
   6. Register held under the Sunday Trading Act 1994
   7. Register held under the Notification of Cooling Towers Regulations 1992
   8. Register held under the Pet Animals Act
   9. Register held under the Animal Boarding Establishments Act
   10. Register held under the Breeding of Dogs Act
   11. Register held under the Dangerous Wild Animals Act
   12. Register held under the Riding Establishments Act
   13. Register of Licensed Butchers Shops
   14. Register of Stray Dogs
   15. Register of Game Dealers
   16. Register of Late Night Refreshment Houses
   17. Register of Hairdressers
   18. Register of Disabled Facilities Grants
   19. Register of Renovation Grants
   20. Register of Home Repairs Assistance
   21. Register of Licences for Acupuncture, Tattooing, Ear Piercing and Electrolysis

Class 17 - Culture/Community Planning

1. Items here will include many of the cost centres (areas where a sum of money is held to provide a service or pay bills owed by the Council) relating to services
2. Cabinet Executive Member for Culture/Community Planning Portfolio
   1. Contact details
3. Publications
   1. District of Blaby - Mini Guide
   2. Grants for Organisations within Blaby District
   3. District Leisure Centres - Squash and Racketball
   4. District Leisure Centres - Kidz Own
   5. Enderby Leisure Centre - Swim Master Information and Reward Scheme
   6. Active Lifestyle - GP Referral Scheme
   7. Guided Walks Programme
   8. Visit Fosse Meadows Nature Park
   9. Visit Bouskell Park, Blaby
   10. Sence Valley Walks - Kilby Bridge
   11. Sence Valley Walks - Crow Mills
   12. Sence Valley Walks - Kilby
   13. Visit Your Local Countryside
   14. Children's Holiday Activity Schemes
   15. Enderby Golf Course
   16. Fit to Dance
   17. Osiers Nature Area
4. Strategies
   1. Community Strategy